Bug Report

Installation Method

Docker Compose on an offline (Ubuntu Server 22 LTS) VM

Environment

• Open WebUI Version: >= 0.4.0

• Operating System: macOS 15.1.1 (24B91)

• Browser (if applicable): Firefox 132.0.2 (aarch64)

Confirmation:

• I have read and followed all the instructions provided in the README.md.
• I am on the latest version of both Open WebUI and Ollama.
• I have included the browser console logs.
• I have included the Docker container logs.
• I have provided the exact steps to reproduce the bug in the "Steps to Reproduce" section below.

Expected Behavior:

The container should be able to start without an internet connection.

Actual Behavior:

The container does not start without an internet connection.

Description

Bug Summary:

After updating the docker container from 0.3.55 to >= 0.4.0, the Open WebUI was unable to start, if it cannot connect to the internet to download a small model.

Reproduction Details

Start the container on a version >= 0.4.0 in an offline environment. The container will be stuck at the point shown in the logs below. If Internet connectivity is allowed for the container, it is able do download something and start. This file is downloaded at every start of the container.

Logs and Screenshots

Docker Container Logs: working system (0.3.55 | container hash @sha256:f9b59ec6872d19d38d650debe3656e8e81e29e19275827330500965d7b2739d6):

[+] Running 1/1
 ✔ Container open-webui  Recreated                                                                                                                                          0.1s 
Attaching to open-webui
open-webui  | Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
open-webui  | Generating WEBUI_SECRET_KEY
open-webui  | Loading WEBUI_SECRET_KEY from .webui_secret_key
open-webui  | /app/backend/open_webui
open-webui  | /app/backend
open-webui  | /app
open-webui  | INFO:open_webui.env:GLOBAL_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:AUDIO_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:COMFYUI_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:CONFIG_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:DB_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:IMAGES_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:MAIN_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:MODELS_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:OLLAMA_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:OPENAI_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:RAG_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:WEBHOOK_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:SOCKET_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.apps.webui.internal.wrappers:Connected to SQLite database
open-webui  | INFO:open_webui.apps.webui.internal.db:Starting migrations
open-webui  | DEBUG:peewee:('CREATE TABLE IF NOT EXISTS "migratehistory" ("id" INTEGER NOT NULL PRIMARY KEY, "name" VARCHAR(255) NOT NULL, "migrated_at" DATETIME NOT NULL)', [])
open-webui  | DEBUG:peewee:('SELECT "t1"."id", "t1"."name", "t1"."migrated_at" FROM "migratehistory" AS "t1" ORDER BY "t1"."id"', [])
open-webui  | INFO:open_webui.apps.webui.internal.db:There is nothing to migrate
open-webui  | Running migrations
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'SafeConfigParser': <class 'configparser.ConfigParser'>
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'NativeStringIO': <class '_io.StringIO'>
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'BytesIO': <class '_io.BytesIO'>
open-webui  | INFO  [alembic.runtime.migration] Context impl SQLiteImpl.
open-webui  | INFO  [alembic.runtime.migration] Will assume non-transactional DDL.
open-webui  | INFO  [open_webui.env] 'JWT_EXPIRES_IN' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OLLAMA_BASE_URLS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_MODELS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_USER_ROLE' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'USER_PERMISSIONS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_MODEL_FILTER' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'MODEL_FILTER_LIST' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'WEBHOOK_URL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_COMMUNITY_SHARING' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'SHOW_ADMIN_DETAILS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_TOP_K' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_RELEVANCE_THRESHOLD' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_RAG_HYBRID_SEARCH' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_EMBEDDING_ENGINE' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_EMBEDDING_MODEL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
open-webui  | INFO  [open_webui.env] 'RAG_RERANKING_MODEL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_TEMPLATE' loaded from the latest database entry
open-webui  | INFO  [open_webui.apps.audio.main] whisper_device_type: cpu
open-webui  | DEBUG [open_webui.apps.retrieval.utils] model: sentence-transformers/all-MiniLM-L6-v2
open-webui  | DEBUG [open_webui.apps.retrieval.utils] snapshot_kwargs: {'cache_dir': '/app/backend/data/cache/embedding/models', 'local_files_only': True}
open-webui  | DEBUG [open_webui.apps.retrieval.utils] model_repo_path: /app/backend/data/cache/embedding/models/models--sentence-transformers--all-MiniLM-L6-v2/snapshots/e4ce9877abf3edfe10b0d82785e83bdcb973e22e
open-webui  | INFO:     Started server process [1]
open-webui  | INFO:     Waiting for application startup.
open-webui  | INFO:     Application startup complete.
open-webui  | INFO:     Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit)
open-webui  | INFO  [open_webui.apps.ollama.main] get_all_models()
open-webui  | DEBUG [open_webui.main] Commit session after request

Docker Container Logs: non starting system (0.4.0 | container hash @sha256:efc8975d19d95198f243b211e911a0d1291bad339220eabce8b8cce3657353ab):

[+] Running 1/1
 ✔ Container open-webui  Recreated                                                                                                                                          0.1s 
Attaching to open-webui
open-webui  | Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
open-webui  | Generating WEBUI_SECRET_KEY
open-webui  | Loading WEBUI_SECRET_KEY from .webui_secret_key
open-webui  | /app/backend/open_webui
open-webui  | /app/backend
open-webui  | /app
open-webui  | INFO:open_webui.env:GLOBAL_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:AUDIO_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:COMFYUI_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:CONFIG_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:DB_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:IMAGES_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:MAIN_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:MODELS_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:OLLAMA_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:OPENAI_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:RAG_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:WEBHOOK_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.env:SOCKET_LOG_LEVEL: DEBUG
open-webui  | INFO:open_webui.apps.webui.internal.wrappers:Connected to SQLite database
open-webui  | INFO:open_webui.apps.webui.internal.db:Starting migrations
open-webui  | DEBUG:peewee:('CREATE TABLE IF NOT EXISTS "migratehistory" ("id" INTEGER NOT NULL PRIMARY KEY, "name" VARCHAR(255) NOT NULL, "migrated_at" DATETIME NOT NULL)', [])
open-webui  | DEBUG:peewee:('SELECT "t1"."id", "t1"."name", "t1"."migrated_at" FROM "migratehistory" AS "t1" ORDER BY "t1"."id"', [])
open-webui  | INFO:open_webui.apps.webui.internal.db:There is nothing to migrate
open-webui  | Running migrations
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'SafeConfigParser': <class 'configparser.ConfigParser'>
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'NativeStringIO': <class '_io.StringIO'>
open-webui  | DEBUG:passlib.utils.compat:loaded lazy attr 'BytesIO': <class '_io.BytesIO'>
open-webui  | INFO  [alembic.runtime.migration] Context impl SQLiteImpl.
open-webui  | INFO  [alembic.runtime.migration] Will assume non-transactional DDL.
open-webui  | INFO  [open_webui.env] 'JWT_EXPIRES_IN' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OLLAMA_BASE_URLS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_MODELS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'DEFAULT_USER_ROLE' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'WEBHOOK_URL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_COMMUNITY_SHARING' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'SHOW_ADMIN_DETAILS' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_TOP_K' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_RELEVANCE_THRESHOLD' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'ENABLE_RAG_HYBRID_SEARCH' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_EMBEDDING_ENGINE' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_EMBEDDING_MODEL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
open-webui  | INFO  [open_webui.env] 'RAG_RERANKING_MODEL' loaded from the latest database entry
open-webui  | INFO  [open_webui.env] 'RAG_TEMPLATE' loaded from the latest database entry
open-webui  | INFO  [open_webui.apps.audio.main] whisper_device_type: cpu
open-webui  | DEBUG [open_webui.apps.retrieval.utils] model: sentence-transformers/all-MiniLM-L6-v2
open-webui  | DEBUG [open_webui.apps.retrieval.utils] snapshot_kwargs: {'cache_dir': '/app/backend/data/cache/embedding/models', 'local_files_only': False}          <----- will not go further after this point

Additional Information

The Docker Containers are loaded from a private docker mirror, the System where Open WebUI is running has no internet connectivity.